Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Troy come from postal codes 62294.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 273,005 ratings
Thank you!
Problems in the last 24 hours in Troy, Illinois
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Troy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 02: Problems at Spectrum
Spectrum is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
See AlsoSpectrum Outage in Bucyrus, Ohio -
Phone (2%)
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Live Outage Map Near Troy, Madison County, Illinois
The most recent Spectrum outage reports came from the following cities:Edwardsville, O'Fallon, Troy, Collinsville, Maryville, Fairview Heights and Highland.
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| City | Problem Type | Report Time |
|---|---|---|
 Edwardsville | TV | |
| O'Fallon | Internet | |
| O'Fallon | Internet | |
| Edwardsville | Total Blackout | |
| Troy | Internet | |
| O'Fallon | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Troy, Illinois
Latest outage, problems and issue reports in Troy and nearby locations:
- Stacey (@oldbutwise618) reported fromO'Fallon, Illinois
@GetSpectrum shame on you. Where is the customer service when you need them. Nobody took ownership of this issue and just passed it on. Shame on you.
- Jonesy (@SaraLashes) reported fromO'Fallon, Illinois
@Ask_Spectrum I will say this, when the website didn’t help me AT ALL, the 2 customer service agents I spoke to were outstanding.
- Ri (@Arymack) reported fromCollinsville, Illinois
Look Spectrum, it’s been over a week trying to get one of two business cells activated. Can someone just figure it out and do it for me??? About to break the damn phone in half because it won’t work.@GetSpectrum @Ask_Spectrum
- CriticalBlast (@CriticalBlast) reported fromShiloh, Illinois
Due to the @GetSpectrum full outage in 62221 tonight’s broadcast may get delayed. @Ask_Spectrum
- Jonesy (@SaraLashes) reported fromO'Fallon, Illinois
@GetSpectrum for providing the services you do, you have the absolute WORST website I have ever encountered.
- DMoney (@Kazuma22) reported fromTroy, Illinois
@Ask_Spectrum Hey, is there any issues with cable/internet in the Troy Illinois area? Mine has gone down this morning.
- ArchGamingNetwork (@archgamingnet) reported fromCollinsville, Illinois
@Ask_Spectrum Internet and TV down near St Louis, MO. 62234
- Red October Laura Lou 🐦⚾️ (@cryingSTLfan4) reported fromWood River, Illinois
Hey @GetSpectrum I think there's an outage in my area
- David Archer (@DJbikee) reported fromEdwardsville, Illinois
Hey @GetSpectrum please send out notices when you’re having an outage. That would be VERY helpful!!!!!! #CommonSense
- Miss Sara Bellum 😘 (@IAmCinnamonSuga) reported fromO'Fallon, Illinois
@LoverBoi_93 @GetSpectrum Imma need some reimbursem*nt from them as slow as internet been running and not working
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Tony Simpson (@kaskers) reported
Looking forward to @SpaceXStarlink becoming available, hopefully w/o the big equip fee, so I can fire @GetSpectrum -- they deserve it. If you don't provide cancel on button your website/app, and you charge new customers less than current -- just bite me; how old and lame roll.
- DarknessCody2006 (@Codypoke2006) reported
@Ask_Spectrum No your not I have to deal with slow internet everyday wish I had a different internet.
- Steven Carl McCasland (@mrslevisentme) reported
@GetSpectrum Hope these families don’t have kids who rely on you for their remote learning, since you don’t give a flying **** about these kids.
- pp_test (@pptest20) reported
@Ask_Spectrum We didn’t had power from yesterday 8pm 10926 jollyville road , village oaks apartments. Please fix ASAP
- noojfields (@bikevnooj) reported
@djpthethird i just canceled my service with @GetSpectrum and they asked all the where are you going how much are you paying who are you using questionslike... i'm not gonna do your market research for you unless you pay me to do it lol sorry
- UberGuitarDude (@milesroozen) reported
I wonder if @GetSpectrum will ever actually fix my internet. I should start taking bets.
- Andrew Ford (@SREAndrew) reported
.@Ask_Spectrum 24+ hour internet/cable outage (ongoing). I'd like to be invited to the retro.
- bro safari (@brosafari) reported
@Ask_Spectrum Austin, TX - Internet has been out since last night. Can’t get info from customer support phone lines. Looking for an estimated time of restoration... anything?
- Joe Perin (@djpthethird) reported
@bikevnooj @GetSpectrum I've had Spectrum since I moved back to Indy in 2016 and the customer service has gotten way better. Getting Comcast set up has been a major headache.
- Steven Carl McCasland (@mrslevisentme) reported
@Ask_Spectrum @VetoPlayer You need to provide an update to NYC residents. We’ve had no internet all day. Kids are trying to learn remotely! You are taking away their ability to do so. How do you not have an update or estimate on the service restoration yet???? HOW?
